The Shadows around Zendesk

Zendesk is a software development company that is based out of San Francisco, CA. This innovative company provides a cloud-based customer service platform that is called Zendesk. This unique platform includes self-service options, ticketing, as well as various other customer support features. The company has been around since 2007 and has 1,000 working for them and over 60,000 paid customers in 150 different countries.

The Zendesk platform is designed to make it easier for companies to build customer relationships that are more personal and productive. Their goal as a company is to keep as simply as possible while engaging with customers all over the world to gauge what their specific needs are.

Zendesk Review

In order for you to learn more about Zendesk, here is a comprehensive Zendesk review.

Zendesk is currently one of the most popular help desk solutions available on the market today. Many companies are using this platform both large and small and is a very helpful solution for a number of businesses. You can begin using this platform for only $1 a month which makes it an even better option for start-up companies looking to cut costs. However, this is just for the starter tier piece and not the entire program.

Zendesk has a variety of features that makes it an appealing platform for customers. They allow tickets to be raised for chat, telephone, and social network sites, which has yet to be replicated by any of the competition. The agent is then allowed to add additional notes so the next customer service agent is able to see them.

As far as the pricing of this platform is concerned, the starter tier starts out at a $1 per agent every month. You can purchase the Enterprise and Enterprise Elite editions as well. If you purchase the Enterprise Elite you can expect to pay $195 a month per agent. However, you could also go with the Plus plan which is $59 a month per agent.

Zendesk has an attention-grabbing interface that makes it easy for agents to navigate through and use effectively. While it does take some time to get used to, it is one of the best customer service platforms on the market. It is a bit pricier than some of the other ones on the market, but it does have a lot more features to make it easier for your business to help its customers.


Zendesk has created a customer service platform built for any type of business no matter how big or small. If you are just starting out you will have the opportunity to test out Zendesk for $1 a month per agent which is a great price. Zendesk is definitely taking over the customer service platform industry.


How to Get to the Top

While working from home may sound like a piece of cake there are many challenges that come with managing both work and home life. Whether you are starting your own business or working on a freelance-basis, there are a lot of things you have to be able to do in order to be successful. If you want to be able to work from home there are going to be pros and cons to doing so.


One of the hardest things about working from home is all the distractions that you could face. Whether it is your children, husband, pets, or laundry, things can easily get in the way. That is why it is important that you have a designated office in which to work in so the distractions will be kept to a minimum. It is inevitable that they will happen, but it is important to make sure you are doing everything to prevent them.

Make sure that your family is aware of the work you are doing and that you are not to be disturbed unless there is an emergency. Make sure someone is home with your children or you have made daycare plans for them so you can focus on your work. Try to do the bulk of your work while they are at school and there will be less distraction.

Other Challenges

If you want to be successful at starting your own at-home business you must be able to prioritize. If you do not make a list of goals that you plan to achieve that day you probably won’t achieve them. When you make a list make sure that you put the most important tasks at the top so you are sure to finish them that day. If you have extra time you can always do more tasks from the list.

If there are household chores that need to be done you should try to delegate some of them to other people in the home. Just because you are working from home does not mean you are not working. It is important to make sure everyone in your household understands that and allows you to get your work done in a timely manner. Prioritizing your tasks will help to ensure you get the most out of your day.


Even though working from home can sometimes be a challenge it also comes with many benefits. Being your own boss and being able to work at your own pace and be with your family is really something to treasure. Making the decision to work from home is definitely a big one. Make sure that your entire family understands just how important it is to achieve your goals.

Achieving Online Success

If you are a resident of Australia and are looking to start a home based business then you are in luck. There are many opportunities out there just waiting for you to grab them. It is important to make sure you do thorough research as well as check for legitimacy of the company you plan to work for or build. If you continue reading you will discover some new home business ideas for Australians.

Business Ideas

Working from home does not have to be a pipe dream. There are so many home business opportunities available that it may become difficult to choose which one is best for you. Here are some of the most common careers or businesses that you can start right from the comfort of your own home.

  • Web Search Evaluator: You can make about $15.00 being a web search evaluator online. You need to be able to perform web searches on Google with ease. Many business require home-based evaluators to check to make sure that their websites are getting a lot of hits and visitors.
  • Customer Service Representative: Many online agencies hire call center and customer service reps to help field calls from customers regarding various matters from credit cards to cable television. You can make anywhere from $9-14 an hour at one of these home-based jobs.
  • Tutor: Many companies are offering online tutoring services for students in need. Most of these positions require at least a bachelor’s degree.
  • Virtual Assistant: There are many freelance-based websites that allow you to search for a position as a virtual assistant. The pay will vary from client to client.
  • Writer: Many freelance websites also hire content and article writers on a full-time and as-needed basis. Pay is usually based on experience and the level of skill required for that particular project.

Other Opportunities

If you are not looking to work for someone else you can always start your own business. If you have a degree as a medical transcriptionist then you can start your own business from home and work for yourself. Or you can join a franchise opportunity that will allow you to work from the comfort of your own home. Much of this will depend on your budget and whether or not you can afford to start a big business. If not, is okay to start off small too.

Working from home can be an amazing experience once you get passed all of the hurdles and hassles. Make sure you do extensive research before you join any online business opportunity or pay any up-front costs. It is okay to be skeptical, but not overly skeptical. If you put in the time and effort you will find the right career for you.

The Introvert Careers

There are a number of reasons why someone may choose to work from home. Maybe you are disabled and unable to work outside of the home. Or you have children who need to be cared for during certain hours of the day and you can’t be two places at once. Or maybe you are an introverted person who works better on an independent basis. Whatever your reason is there are very specific personality traits and qualifications that are required in order to successfully start a career or business from home.

Personality Traits and Qualifications

You may think it is easy to work from home but really there are a number of ways in which it can be challenging. There are many things you will have to do on a regular basis that may keep you from other work you need to do around the house. You will have to learn to separate those two things and prioritize your responsibilities and tasks. You must also be able to:

  • Have a quiet space with no distractions in order to perform your tasks for the day.
  • Create an office-like environment to make it feel as much like a work space as possible.
  • Set certain hours during the day in which you are able to work and stick to it.
  • Make a list of responsibilities and tasks you have to do that day.
  • Stay as organized as possible and try not to let your personal life interfere with your current work tasks.

One of the most difficult things about working at home is having to balance home life and work life. This takes a very special type of skill and not everyone is able to do it. If you are a stay-at-home parent, it can be difficult to do but it is not impossible. If you are looking for work from home jobs that suit your needs, here are some possible options.

Job Opportunities

There are many places online in which to find legitimate work from home positions. Searching for these jobs takes a little more work than looking for a standard job. You have to watch out for scams and people asking you for money. If you have to pay money up front most likely it is not a good deal. Here are some of the most common job opportunities you will find on the internet.

  • Virtual assistant
  • Call center representative
  • Franchise owner
  • Translator
  • Medical transcriptionist
  • Tech support specialist

Finding a good work at home job can sometimes be a challenge. However, with a little bit of research and determination you are sure to find one that suits the needs of both you and your family.

Schools worth Checking Out

There are a lot of schools that are available when it comes to petroleum engineering as well as the art of becoming a gunsmith. These are very lucrative degrees that will help you to discover your true passions in life. Taking your time to find the right school for you will make a big difference in your long-term career goals. Whether you want to take classes online or on-campus, there are many to choose from. Here are some options for you.

Petroleum Engineering

Discovering the best petroleum designing schools is an incredible begin to an extremely lucrative profession. In the event that one merchandise is continually expanding being used, it is vitality. It shocks no one that professions identified with creation, stockpiling and transmission of vitality are dependably popular by managers.

The requirement for adjusting unfaltering and reasonable vitality supply that is earth neighborly will keep petroleum engineers in incredible interest for a long time to come. Petroleum building is as of now a standout amongst the most looked for after calling, and this is the reason a degree from a top school or school can prompt an extremely fruitful vocation.

Keeping all these parameters in mind, the following is our list of the top petroleum engineering schools in the United States:

  • Texas A&M University
  • Colorado School of Mines
  • Pennsylvania State University
  • University of Tulsa
  • University of Southern California
  • University of Oklahoma
  • Texas Tech University
  • Louisiana State University

While those are just some of the top petroleum engineering schools in the US, there are many other ones to choose from.

Becoming a Gunsmith

Just a couple authorize U.S. group and specialized schools offer gunsmithing instruction and preparing projects. Among the best of these schools, Yavapai College and Piedmont Technical College offer testament and partner’s degree programs in the field. Enlisting in gunsmithing projects commonly obliges meeting a scope of prerequisites, including personal investigations. Understudies should likewise give their own particular gunsmithing apparatuses, which can cost around $3,000. Here are some other options if you want to become a gunsmith.

  • Colorado School of Trades
  • Lenoir Community College
  • Montgomery Community College
  • Murray State College
  • Piedmont Community College
  • Pine Technical College
  • Trinidad State Junior College

Those are just some of the most common schools that offer gunsmithing as a degree but they are all good schools with much to offer their students.

Choosing the right school can be quite a daunting task. However, if you take the time to perform the research needed you will be able to find the right school for you. Even though these two degrees are truly unique, they have a great deal to offer you and any student that is interested in these degrees.

Careers That Pay Off

If you want to work in the medical field it will require you to work really hard and obtain your degrees and certifications. Even though it can be very difficult you will appreciate it when it is all said and done. It is important to make sure that you know everything there is to know about your possible career options before you decide which one to study. Here is some more information about how to become an ultrasound technician as well as a pediatrician.

Ultrasound Technician

If you want to become an ultrasound technician it requires you to attend a community college or trade school to obtain an Associate’s degree or certificate in their program. In 2008 over 150 ultrasound tech programs had been accredited. Salary can range anywhere from $50,000 all the way to $80,000 or more. This is a highly sought after profession because babies are always going to be born! If you feel so inclined, you can obtain a Bachelor’s degree as well which would open up more opportunities for you.

An ultrasound technician has responsibilities such as explaining the ultrasound to the patient as well as prepping them for the exam. Technicians are also trained to analyze the ultrasound information and provide summaries on the data and findings.

Regardless of the choice you make these are both very rewarding careers in women’s health. They both involve you being responsible for the health of women and children and having the kind of education that allows you to perform these types of tasks really puts you ahead of everyone else in the medical field.


This is a very rewarding career field because it allows you to work with some of the most fragile people in the world. There is nothing more special than taking care of a child. Before you can do that you will need to obtain your Bachelor’s degree and then apply to medical school. You will be required to take your MCAT exam before you can enroll into medical school.

A pediatrician is a medical professional who is responsible for the health and wellness care of children under the age of 18. They are responsible for the physical, emotional, and mental well-beings of a child. From a regular yearly check up to a child with a serious illness, a pediatrician is responsible for it all. A pediatrician has the potential to make over $150,000 a year with the proper training and experience.

No matter what career you decide is best for you, they both have a number of benefits and rewards. The more of an education you have the better chances you have in succeeding in all of your future endeavors.

Engineering a Brighter Future

Do you adore science, solution, and designing? On the off chance that you are searching for an approach to consolidate math and art of building with science and prescription, a profession as a biomedical engineer may be an extraordinary vocation decision for you.

It is worth talking about in advance that the field of biomedical engineering is anticipated to develop by more than 70% in the ten year period finishing in 2018! This is one of numerous reasons why this could be an incredible field to investigate. It takes several years to finish a degree but it will be worth it in the long run. Here is some more information about the field of study.


Biomedical engineers have no less than a four year certification in building from a college or four-year school. In a perfect world the degree would be in biomedical designing, however some biomedical specialists concentrated on mechanical, electrical, or some other related sort of building. A graduate degree is frequently favored for some senior-level parts, however there are occupations accessible to school graduates in the wake of finishing the four year certification

What they do

Biomedical architects can serve in a mixture of parts, the vast majority of which include the innovation and formation of therapeutic gadgets, for example, inserts, prostheses (manufactured appendages), and any equipment that can be utilized to help enhance patients’ wellbeing and personal satisfaction.

Additionally, capital hardware, for example, imaging or different diagnostics may be created by biomedical architects. There are a large number of distinctive sorts of restorative gadgets, an excess of diverse sorts to rundown here!

The particular part of a biomedical architect could involve planning, building, scrutinizing, testing, or showcasing therapeutic gadgets. As indicated by the BLS, a portion of the subspecialties for biomedical designing incorporate biomaterials, biomechanics, restorative imaging, recovery building, and orthopedic building.

How to become a biomedical engineering

To become a biomedical engineer who can offer their services to the community or the public you must first become a licensed professional engineer. You must pass the Fundamentals of Engineering (FE) exam before passing the exam to become a licensed engineer. This exam requires holding a degree from an ABET-accredited program. After passing the exam, you need to work for a minimum of four years in the field.

After passing the FE exam and gaining the required work experience, you must achieve a passing score on the Principles and Practice of Engineering (PE) exam to become a licensed professional engineer. The PE exam tests your competency in the field of engineering. The PE exams are offered in different specialties. There is no PE exam specifically for biomedical engineers, so you may choose which PE exam you take.

For Those Who Take Service Seriously

If you want to work in the medical field it takes a lot of hard work and dedication to the craft. You will have to spend several years in school but it will be worth it in the long run.

Nurse Practitioners

Nurse practitioners have the ability to perform a wide variety of tasks but their primary focus is on physical exams and treating acute and common injuries and illnesses. Nurse practitioners are advanced practice registered nurses who provide patients with care throughout the entire lifespan from infants to the elderly. They also have the ability to help people manage their blood pressure, depression, diabetes, and various other health concerns.

A nurse practitioner must obtain a degree in science, medicine, or biology and then obtain your medical degree. It will take you awhile to complete but it is definitely worth it. You may be wondering how long it takes to become a nurse practitioner. It will take approximately 6-8 years of schooling.

It is important that a nurse practitioner is trained in a number of different areas so not only are they trained for almost any type of career but they make themselves more competitive in the job market. They typically work for clinics, offices, and managed care organizations. You will also find nurse practitioners in schools and universities as well as health centers for employees.


In all aspects of the medical industry there is a variety of new technologies that we must embrace. Professionals such as radiologists must learn to manage new technology and make it a part of their daily routines. Radiologists are primarily used to using film based radiology to provide for their patients. However, the medical field is leaning more towards using a new filmless technology which can be difficult veteran radiologists to grasp.  This is called digital radiography and uses sensors instead of traditional film.

The primary reason for the switch is the cost. It is much less expensive to go digital than to endure the financial burden of the many steps it takes to complete the film radiation process. While many radiologists have a difficult time getting used to it, they do realize the benefits to using it. The professional is able to see the image immediately and uses less radiation. This is beneficial to dentists and other medical professionals as well because the faster you can see the image, the faster you can diagnose. The average radiologist’s salary is $60,000 a year.

As mentioned, the medical field has a broad spectrum of opportunities which all require preparation for the real world as well as adaptation to new and up and coming technologies. All of which help professionals from radiologists to veterinarians to perform their jobs adequately.

Will Your Choices be rewarding enough?

Making a decision as to what to do for a living can be very challenging. You must take the time to weigh out the pros and cons of each career choice so you can make sure you are making the right decision for your future. Working hard and doing the best you can has the ability to pay off. If you want to work in the medical field here are some possible options for you that may help you to succeed. Should you be a nutritionist or a dentist?


Regularly, nutritionists just need a four year certification identified with sustenance science or nourishment to rehearse, however most states oblige licensure or state enrollment too. Both on-grounds and separation taking in four year college education programs in numerous zones of wellbeing and nourishment science are accessible. These projects as a rule include a temporary position that gives the clinical preparing expected to work in the field. After graduation, understudies may seek after confirmation as a Registered Dietitian Nutritionist, which presupposes having managed preparing, having a four year college education and finishing a state exam.

Basic undergrad majors for planned nutritionists incorporate sustenance and nourishment, clinical sustenance, dietetics and sustenance administration frameworks administration. While a few projects plan understudies for enlistment as dietitians, others don’t. Down to earth experience through an entry level position is normal, while field encounters are regularly consolidated all through these projects.


Dental specialists analyze and treat conditions influencing the mouth, teeth and gums. Notwithstanding performing extractions, root trenches and tooth substitutions, dental specialists give preventive consideration and oral cleanliness guidance. Dental practitioners commonly utilize analgesics to assist patients with minimizing agony amid strategies. They additionally perform and look at x-beams of the mouth. These experts may practice general dentistry or work in specific range. A few dental practitioners work weekend or night hours to suit their patients’ calendars.

Dental school for the most part keeps going four years and results in a Doctor of Dental Surgery or Doctor of Dental Medicine degree. Projects may be authorize by the American Dental Association Commission on Dental Accreditation ( A few states oblige a degree from an affirmed system for state licensure. Amid the initial two years of dental school, understudies concentrate on classroom and research center studies in wellbeing and dental science. Courses may incorporate oral pathology, periodontics, dental anesthesia, orthodontics, radiology and pharmacology. The most recent two years of dental school underscore clinical practice in which understudy’s determination and treat patients under the supervision of dental teachers.

Dental specialists customarily make over $140,000 a year on the off chance that they run their own practices. The more experience you have the to a greater extent a yearly compensation you will win.

On a Merry Path

If you enjoy working behind the scenes in music there are so many options that are available to you. Whether you want to learn about becoming a disc jockey or you want to work in music production, there are a wide variety of selections just waiting to be chosen. Working behind the scenes is equally as important as working in the spotlight. It requires a great deal of skill and attention to detail and someone who is passionate about the art and beauty of music.

Disc Jockey

A radio disc jockey (DJ) works for radio stations and selects and broadcasts music for an audience. Radio DJs may specialize in a specific type of music, such as rock and roll, R&B, rap, country, soft rock or alternative. In addition to music, radio DJs may also make comments about news related to politics, pop culture or sports, and inform their audience about weather and traffic. To get started in the field, DJs might have to work varied early morning or late night shifts. There is often strong competition for these jobs, and those with a college education might have the best employment prospects.

Students who are interested in becoming a radio DJ can enroll in an associate’s or bachelor’s degree program in communications or broadcast journalism. Students will take courses in radio announcing, speech, news reporting, broadcast writing and media research. Although associate degrees are offered, bachelor’s degrees are necessary to be competitive even for entry-level jobs, according to the U.S. Bureau of Labor Statistics.

Music Producer

The Record Producer has one of the most sought-after careers in the music business, and works to get an album produced. Of course, they are always striving (and hoping!) to have each album turn out to be a chart-topping success. With that goal in mind, the Record Producer has a lot on his or her plate in terms of responsibility. For one thing, they help Recording Artists choose which songs they’ll record for a given album. Then they’ll select a studio and book the proper amount of recording time. From there, the Record Producer will work with a Music Arranger and an Audio Engineer, and will also need to find Background Vocalists to assist with the songs.

Once the studio recording starts, the Record Producer works closely with an Engineer, who helps him or her find or achieve certain specific sounds or feelings to portray through the music. This process will usually continue throughout the entire studio session, as the Record Producer will inject their personal opinions on just how each song would sound best. It’s important to note, though, that the Record Producer has to keep an eye on the budget. You can also attend an online music production school to obtain your degree.